Customer Support Portal

6 STEPS

1. If you wish to view the communication, add-on, or recheck for a specific accession, you can access 2 different ways. The first is by tapping on the vertical 3 dots icon on the right side of the specific accession.

2. and then selecting the accession log option from the drop-down menu.

3. The 2nd option is by selecting the specific accession.

4. Then selecting the 3 vertical dots icon on the top right side of the screen.

5. and then selecting the accession log option from the drop-down menu.

6. From either paths, you will see all the history of the communications, add-on or recheck. To see the details simply click on the desired communication type. It will open the details.