Customer Support Portal

6 STEPS

1. During the order process, you will be able to save your draft order. Simply tap on the save order for later button.

2. To resume your order, you can select the Lab ordering option on the top navigation bar.

3. From the menu option, you will need to select order history.

4. All of your order history can be found on this view. From here, you will need to locate the draft order that you wish to resume. Once located, select the 3 vertical dot icon on the right side.

5. From the drop down, you will need to select the resume order option.

6. Tap on "Confirm" to proceed, by making the selection, you will need to confirm that the information for the selected patient is correct and you will then be able to proceed with finalizing the order.