20 STEPS
1. Lab ordering is now possible from HealthTracks. Here is one way to submit your request. You will first select the Lab Ordering tab from the results screen.
2. Select the New Lab Order option.
3. Start by typing the last name of the owner
4. Or select add new owner if it is a new client. Enter all of the mandatory information represented by the red asterisk.
5. The Doctor's name requesting the diagnostic at the practice is required to proceed with the order.
6. You can either select from the list or "add new doctor"
7. Once information is accurate, select the save and proceed button at the button. Please note that if button can't be selected, it is likely due to a mandatory field requiring to be filled out.
8. Once you have identified the test you would like to request, you can select the cart icon to add to your cart.
9. Once selected, the cart will be pink and depending on the test selected, you may be prompted to fill out additional information. If you don't have all the details, you can select cancel and the form will be presented to you again.
10. In this case, I entered all the information requested and selected confirm to proceed.
11. Now select the cart icon at the top right of your screen to check out.
12. From the drop down, please select Lab Orders cart.
13. In this example, I had previously filled out the additional information required for submission which is depicted by a green check-mark, if information was required for the test, you would see the red i icon to indicate that an action it required.
14. Confirm the sample types you will be sending to the lab for this order by clicking to add samples.
15. You may edit your samples here. Select what you are sending today or you can select to send the sample later. If you have other acceptable samples, select those as well.
16. Now you may click Place Order
17. You should now be able to see your test request form. You can download or print the form to submit with your samples.
18. To view a history of your lab orders, click the Lab Ordering tab and then Order History.
19. Should you need to cancel an order, reprint or download a form. You can select the 3 dots on the right side of the screen corresponding to the row for your order.
20. That's it. You're done. Your order has been received and we are looking forward to providing you with quick and accurate results.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **